
Showing posts with label Atul Kherde's Proposed ITIL (r) v3 Certification Scheme.... Show all posts
Showing posts with label Atul Kherde's Proposed ITIL (r) v3 Certification Scheme.... Show all posts
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Service management is a profound thought. How do we take it to those who work in service management but do not have the SERVICE perspective? That would make the world a much happier place...